Mullen Steel Guitar Co..!

[Bill McCloskey]

My prediction is that the used market for Mullen will start to skyrocket. I've been tempted to buy a couple right now on the forum simply as an investment. I don't know how one stays in business with a 2+ year waiting list, especially with a skeleton crew and complete lack of communication. Would you buy a new one today, knowing this? I wouldn't. I bought my G2 used and couldn't be happier with it. I'd never sell it, especially now. My suggestion for those on the waiting list, buy used for now. Worse case, you sell your used mullen for more than you bought it if the new one ever does show up and it it doesn't? Consider it as part of the cost of buying the used on. Right now there is a gentleman selling 2 mint Mullen (Pre-rp and RP). Someone smart will snatch those up. I'd buy it myself but I have an Eagle, an new Sho-bud Maverick II, and a Williams (dedicated C6) on order.

[Nathan Pocock]

I don’t know about a complete lack of communication. Shaun contacted me last week. Same info that has already been shared regarding wait times. Also that they are building and shipping guitars. I felt encouraged by the conversation. It seems like they certainly have a lot of guitars to build but they are still building.

[Dennis Montgomery]

Would you buy a new one today, knowing this? I wouldn't.

Same here. If today's Mullen situation was going on when I had decided to buy a new pedal steel back in early 2017 I would have scratched Mullen off the list immediately and kept looking. Also, if I had put a $500 non refundable deposit down and was originally told it would be 9 months, and then that changed into 24 or more, I'd cancel my order and push for a refund because the terms of the original "no refund deposit" deal had drastically changed. If they refused the refund, I'd look into disputing the charge with my bank/CC company because a 24 month delivery window is not what I was promised when I agreed to a non refundable deposit. It's one thing putting $500 down to save my place in the manufacturing queue to receive an instrument in a few months (and have the ability to give them a call and find easily find out the status of my order like when Mike was still running the show), it's quite another to essentially loan them $500 interest free for 2 years.

I hate to say things like this about Mullen, but a main reason I chose them back in 2017 was the family run business model made me feel like I was becoming part of the extended Mullen family. Nowadays after the misfortune they suffered and apparent challenges in communication it seems to have slid into a complete trainwreck with more questions than answers about their ability to deliver on a 2 year order

[Johnie Helms]

I have been waiting now for 15 months for a new RP…!
And I to have recently bought a used royal precision, instead of a new one…

I also, have been talking to Nick, with the excuse that Lynette had been leading everyone on as to the progression and delivery time for our guitar’s…. I have a deposit invested so I reckon we’ll just sit and wait, and see what happens with them…

[Randy Gilliam]

Parts I ordered from Mullen and Received them in 3 days! Nick was great to deal with.